UNICEF was created with a distinct purpose in mind: to work with others to overcome the obstacles that poverty, violence, disease and discrimination place in a child’s path. We advocate for measures to give children the best start in life, because proper care at the youngest age forms the strongest foundation for a person’s future
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission.
We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, hope.
How can you make a difference?
This role is based in UNICEF’s Global Communication pillar, in the Division of Global Communication and Advocacy (GCA).
The Communication pillar of UNICEF GCA designs and implements media communication, digital communication and content, as part of advocacy strategies that position the needs of children on the public agenda, achieve changes in public policies and legislation, and promote opinion changes in public audiences.
The teams under this pillar also manage relationships with media, design and execute campaigns, produce and disseminate digital content, design materials, and support the programmatic and fundraising areas. Additionally, they monitor the impact of UNICEF public communication initiatives.
Under the overall guidance of the Deputy Director of Communication and the direct supervision of the Chief of Digital Strategy in coordination with the Chief of Media, the Communication Associate (Digital Strategy and Media) will provide combined technical support and administrative assistance in the implementation of communication strategies in the planning, development, and monitoring of the digital and media communication strategies, and will give support to the core activities of the sections.
The Communication Associate will collaborate closely with internal partners in the Division, and external partners including being an interface with the Central Service Center (CSC), the Partnerships Cone, the Global Shared Service Center (GSSC) and the Recruitment Administration Services (RAS) and will be a focal point for coordinating with implementing partners, external stakeholders, and suppliers.
Key functions, accountabilities and related duties/tasks:
Summary of key functions/accountabilities:
1.
Support the implementation of Communication and Advocacy Strategies
2. Support in the development of the Digital Strategy with the following
3. Knowledge Management
4. Other
DESCRIPTION OF THE ASSIGNMENT:
1. Support the implementation of Communication and Advocacy Strategies:
- Edit and upload information materials, including articles for digital platforms, summaries, reports, and minutes.
- Support in the production and updating of information materials, such as charts, graphs, PowerPoint presentations, spreadsheets, Team Sites, web pages and other documentation.
- Compile thematic files for workshops, seminars, and other events.
- Cover events and assist in the production of events and campaigns.
- Support Media Team members with key media initiatives, press conferences and field missions, including helping facilitate the access of journalists to UNICEF headquarters, organizing press conferences and one-on-one interviews, and supporting with travel administration in FIORI.
- Support implementing and monitoring digital media campaigns for awareness-raising, advocacy, and fundraising.
- Participate in monitoring the sections’ performance and effectiveness and assist increasing and disseminating communication reports and outcomes.
- Supports the preparation and monitoring of media budget and financial expenditures, ensuring compliance with UNICEF rules and regulations, keeping the Section Chief informed and advised on actions for decision/follow up.
- Implement other tasks in the Division’s work plan and strategy as requested by the supervisor.
2.
Support in the development of the Digital Strategy with the following:
- Support Digital Communication Specialists to produce digital reports, implement dashboards and provide needed support for content creator(s).
- Support Digital Communication Specialists in editing, updating, and uploading web content to the content management system.
- Support Digital Communication Specialists in the planning, developing, and updating of the Division’s digital outreach strategy, including messaging, audience identification, choice of social media platforms, key performance indicators, monitoring and evaluation of impact, success, and opportunities for improvement, and ongoing refinement of the strategy.
- Support Digital Communication Specialists in executing weekly and monthly content management plans, including scheduling content on all social media platforms.
- Support Digital Communication Specialists in maintaining, monitoring, and growing UNICEF’s online community across all platforms.
- Support in coordinating information with the partners to develop Q&As for social media, ensuring timely responses to users’ questions through social media providers/community managers.Work to ensure consistency across all social media platforms.
- Support social media coverage for all UNICEF accounts.
- Support in the execution of online campaigns and digital pieces of communication, advocacy, and fundraising campaigns
- Work closely with the supervisor on the use and appropriateness of global communication materials such as publications, images, and multimedia products.
- Collect, draft and/or write content utilizing provided templates for communication related activities.
- Support the supervisor in writing TORs to hire temporary expertise (interns and consultants).
3.
Knowledge Management:
- In coordination with the ECM, maintain the section’s virtual knowledge management center (SharePoint, Google Drive), ensuring regular updates.
- Ensure that the digital communication archive is up-to-date and organized.
- Support the management of GCA’s external website (Drupal) and intranet (SharePoint).
4. Other:
- Draft or support development of documents, presentations, reports, and proposals on program/project arrangements.
- Ensure that participants are properly informed and connected to online conferences, presentation documents uploaded, recordings are stored, etc.
- Maintain Section’s calendar of travel and important events.
- Support supervisor in KPI tracking and follow up with team members.
- Draft meeting agendas, invitations, etc.
- Take and publish meeting minutes, communicate assigned action items.
- Maintain section/program/project portfolio document repository, including project team site and tools as appropriate.
- During absences and annual leaves act as back up for other Associates as per schedules agreement with the supervisor/s.
To qualify as an advocate for every child you will have…
Education:
Completion of secondary education is required.
Work Experience:
- At least six (6) years of relevant working experience in communication, advocacy, digital communication, including social media, journalism, and digital marketing or related field is required.
- A Bachelor’s degree issued by a recognized educational institution in a relevant field related to the position may replace three (3) years of professional experience.
- A Master’s degree issued by a recognized educational institution in a relevant field related to the position may replace additional two (2) years of professional experience.
- Demonstrated ability to build and maintain work relationships is required.
Experience in communications or external relations desirable, preferably in an international organization or multicultural environment. - Experience in research and responding to queries highly desirable.
- Experience managing social media platforms highly desirable.
- Experience applying corporate style and brand guidelines to communication products is an asset.
- Experience supporting change initiatives desirable.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.
Get acquainted with Our Values Charter: UNICEF Values
The UNICEF competencies required for this post are…
Demonstrates self-awareness and ethical awareness (1)
Works collaboratively with others (1)
Builds and maintains partnership (1)
Innovates and embraces change (1)
Thinks and acts strategically (1)
Drive to achieve results for impact (1)
Manages ambiguity and complexity (1)
Familiarize yourself with our competency framework and its different levels.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children.
The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF does not hire candidates who are married to children (persons under 18).
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history.
Selected candidates may be required to provide additional information to conduct a background check.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN.
Otherwise, the selection will be canceled.
Remarks:
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF.
UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
[CO/ HQ specific: visa residence requirements: i.e.: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.
An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.
