FAQs
Jimmy John's only delivers up to five minutes away from the sourcing store. Why? According to Jimmy Johns, It's ”Freaky Freshness.” Any farther than that and the sandwich is at risk of losing its freshness. So it's not that Jimmy John's can't deliver more than five minutes away, it's that they won't.
Why doesn't Jimmy John's deliver to my address? ›
The Jimmy John's Online Ordering system relies on 3rd party data to determine whether your address is in one of our delivery areas. If you live in a newly developed area or the 3rd party data is inaccurate, please call your closest Jimmy John's for delivery.
How do I cancel my Jimmy Johns order? ›
Call the store directly to cancel an order submitted online or with the Jimmy John's app. The store's phone number is listed in your order confirmation email. The charge on your card is likely a preauthorization or pending charge. Unless you receive a confirmation email, you will not be charged for an attempted order.
How much should you tip a Jimmy John's delivery driver? ›
A good rule of thumb is to tip $3-$5 or 15-20% of the bill for a difficult delivery. Delivery workers take on many risks, especially during this pandemic period, and it's only reasonable to give a generous tip for the extra risk.
Why is Jimmy John's not on DoorDash? ›
On Wednesday, DoorDash announced that Jimmy John's restaurants across the U.S. will be added to its delivery website. But the sandwich chain, which is owned by Arby's parent Inspire Brands, will still task its own delivery drivers with dropping off customers' orders rather than entrusting it to DoorDash's gig workers.
Why is Jimmy John's being boycotted? ›
Jimmy John's boycott: CEO's elephant hunting photo leads to new wave of social media outrage. Social media users are calling for a boycott of Jimmy John's after controversial photos of the fast-food sandwich chain's CEO resurfaced online Friday.
Are Jimmy John's subs healthy? ›
Stick to the "Unwich" (lettuce wrapped), "Little John" or "Slim" options that are clearly identified on the menu. The worst choices are generally those made with the 16" French bread and the chain's signature subs, as they tend to have the highest calorie, sat fat, and sodium.
Who owns Jimmy John's? ›
The Jimmy John's chain has over 2,700 locations, with 98% of them being franchises. In 2016, Roark Capital Group purchased a majority stake in the company. Later, in 2019, Inspire Brands purchased the company from Roark Capital Group for an unspecified amount.
Can you get a refund if Jimmy Johns takes too long? ›
Prior to fulfillment of an order, however, you may cancel your order by contacting our customer service team at 866.276. 6302. Once an order has been fulfilled, the order will be deemed to be completed, and Jimmy John's will no longer be able to cancel the order or offer a refund.
What are Jimmy Peppers? ›
It is classified as an Italian Frying pepper, it looks like this. Jimmy's are long irregularly 'finger' shaped, medium thick walled very sweet almost fruity flavored peppers. They are about twice the size of a shishito. In my mind they are more versatile than a shishito.
That depends on the merchant's policy and whether or not the item has been shipped. If you contact the merchant before shipping, they may be able to stop the order process.
What is a Jimmy John's number one sandwich? ›
#1 THE PEPE®
Made with hand-sliced smoked ham and provolone cheese, topped with Hellmann's® mayo and fresh-sliced lettuce and tomato. Customize with any of your favorite Freebies or Add-ons.
What kind of bread does Jimmy John's use? ›
At Jimmy John's, any sandwich is available on French Bread (our default bread type), Sliced 9-Grain Wheat Bread, or as an Unwich® Lettuce Wrap. Select your preferred bread type in the “Choose Your Bread” dropdown menu when ordering online, or tell your cashier when ordering in-shop or by phone.
What is on a Jimmy John's Billy Club sandwich? ›
#8 BILLY CLUB®
Made with hand-sliced roast beef, smoked ham and provolone cheese, topped with Hellmann's® mayo, yellow mustard, fresh-sliced lettuce and tomato.
What is the longest sandwich at Jimmy John's? ›
16" J.J. Gargantuan Sandwich Combo | Jimmy John's.
What state has the most Jimmy John's? ›
How many Jimmy Johns stores are there in the United States? There are 2,687 Jimmy Johns stores in the United States as of July 16, 2024. The state and territory with the most number of Jimmy Johns locations in the US is Illinois, with 285 stores, which is about 11% of all Jimmy Johns stores in the US.
Is Jimmy John's better than Subway? ›
Still, customers have applauded Jimmy John's for the quality of its ingredients (such as Hellman's mayo and fresh(er) bread), strong customer service, and fuller sandwiches. Irene Jiang, of Business Insider, who compared the two chains back in 2019, for example, overwhelmingly preferred Jimmy John's over Subway.
What size subs can you get at Jimmy John's? ›
Order one of Jimmy John's® Originals to understand why we keep these bad boys around. Made fresh in-store on 8-inch or 16-inch French, sliced wheat or Unwich®, plus The Veggie. Our seven Originals are sure to satisfy when you're feeling sandwich-y.